Who we are
The digital accessibility practice for the NDIS
Built for the providers. Built for you.
Accessibility decisions grounded in lived reality
We build with the people using your service in mind from the start: participant, support coordinator, family member, and staff trying to deliver outcomes quickly.
Standards we work to
Why Clear Access exists
More than 761,000 Australians participate in the NDIS. The providers who support them, small therapy practices, SIL operators, community organisations, allied health teams, are caught between tightening budgets and strengthening accessibility obligations.
The digital tools they rely on are overwhelmingly inaccessible. Not because providers don't care, but because the market has failed them: cheap web shops claiming WCAG compliance without evidence, and enterprise consultants priced for federal departments.
Clear Access exists to close that gap. We do the accessibility work properly. We audit, build, remediate, at a price and with a sector-fluency that actually reaches the providers who need it most.
Our team
The people behind Clear Access
Specialists in accessibility, NDIS sector context, and practical delivery for providers who need evidence, not promises.
Jordan Morris
Founding Accessibility Consultant
For nearly a decade, both domestically and internationally, Jordan has transformed digital accessibility for some of the largest names in business, government, and the not-for-profit sector.
As an accessibility consultant, Jordan has reshaped the experience of 50+ brands and organisations, including McDonald's, Telstra, Xero, Australia Post and The Obama Foundation.
But Jordan brings more than expertise in auditing, remediation, custom web solutions, and large-scale organisational change. After acquiring a lifelong disability and chronic illness as a young adult, Jordan has a pragmatic, lived experience of the impacts of an inaccessible world.
Andy Flaws
Founding Accessibility Consultant
Andy is a digital accessibility specialist with experience across web and document accessibility. He currently focuses on web accessibility, helping identify barriers that affect how people with disability access and use digital services.
Andy is driven by the belief that the web should help people access the world, not shut them out of it. His work is grounded in practical testing, clear communication and a commitment to making digital spaces accessible to all.
His background in document accessibility gives him a broad understanding of how accessibility issues can affect people across websites, PDFs, forms and everyday digital communication.
How we work - Our Principles
Plain-speaking
We use words that work, not words that impress. We say "your form fails this check," not "non-conformance has been identified."
Genuinely expert
We know the actual WCAG 2.2 AA criteria, the AHRC's April 2025 guidance, and what a conformance report needs to say to survive a procurement audit.
Lived experience
Our research, design, and prioritisation are driven by real user journeys through your service, not abstract compliance checklists.
Honest about limits
We tell you what a finding actually means, what a WCAG pass won't fix on its own, and where the standard itself falls short.
Why this work matters
In our words
“After nearly a decade as a web developer and accessibility specialist, and 13 years as a disabled man, I've seen firsthand how transformative it is to encounter a system that actually works for you.
I founded Clear Access to stop solving these problems one at a time and start fixing them at the platform level. Whether you are a provider, software vendor, or person with a disability you deserve a system with clear access.”
— Jordan Morris, Clear Access